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What we need to know about the future of work

Lately the awareness in future of jobs and what it means for professionals has increased and words like AI, Robotics, Automation and Internet of things (IoT) all part of the Fourth Industrial Revolution already started to make an impact in the way we live like using Siri, driverless cars and 3d printing and self check-out which already started to cut some of the customer service jobs. Technology is the main drive for the new transformative age, but the human factor will determine the timing, the speed and the process of adapting to the new age.

According to a PWC survey made on 10,029 people of general population living in China, Germany, India, the UK and US 73% think technology can never replace the human mind while 37% are worried that automation are putting jobs at risk – up to 33% in 2014. A key role in upskilling and reskilling the workers are both governments and organisations by developing new policies and strategies helping the workers to prepare for change, as the new work landscape will change workers will need to adapt fast if they want to take advantage of the new opportunities created by the digital age.

Of course, the process will vary from country to country depending on how fast leaders will spot and implement change and how fast the labour market will transform on attracting and retain the in-demand new skilled workers and creating a dynamic work landscape encouraging young generations creativity, diversity and inclusion to drive social change and economic growth.

Within the competitive labour market, the workers will need to adapt to a new set of strengths and skills as new innovative technologies will emerge organisations will need to find ways to provide learning experiences and continuous development. To thrive in the new digital era according to top employers’ research, the strengths of an ideal employee will require great networking abilities, commerciality, personal brand and leadership.

As well as part of the new set of skills employers will focus on these five key soft skills in ideal employee should have:

1. #Problemsolving is not only a skill but also a mindset, it is an executive’ most efficient way to develop resilience in a customer fast paced and competitive focused environment.

2. #Creativity will be very important as innovation is the most important factor that can decide a business success, workers will need to boost the creative side of them to innovate systems and the way we do things.

3. #Emotionalintelligence is in my opinion the most important of all as it focuses on one’s individual ability to show empathy, self-awareness,

motivation, self-regulation and social skills which are the fundamental base of a team driven environment.

4. #Cognitiveflexibility is the brain’s ability to shift and adapt every time circumstances are changing and being able to reason with other perspective, at work we need to respond rapidly to change and having cognitive flexibility will give us an advantage when situations are changing.

5. #Collaboration is an essential skill at work, as the core of achieving organisational goals being able to work together and to have a proactive approach (not only listening but to get involved in the team project).

#AI #FutureOfWork #Automation #FourthIndustrialRevolution #Creativity #Change #Leadership #CustomerService #Upskilling #Reskilling #ContinuousImprovement #DailyGoals


EY UK careers

Pwc Report Workforce of the future – The competing forces shaping 2030


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